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BD IV Fluid Medical Inquiries
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BD Alaris™ Infusion System Clinical Practice Questions
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BD IV Fluid Support 

BD is committed to supplying essential products that support the delivery of and reliance on IV fluids.

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Overview

While no BD manufacturing facilities1 were affected by Hurricane Helene, we recognize the urgent IV fluid supply constraints created by manufacturing outages from impacted companies. BD is committed to doing everything we can to support customers by supplying essential products that support the delivery of IV fluids.

BD Products Not Impacted

The following BD products were not impacted by Hurricane Helene and may be used as alternative care options for IV fluid therapies. Our manufacturing network remains strong and fully operational. We continue to leverage our ongoing capital investment and expansion to deliver increased operational capacity and volume output. However, we have placed these products on a precautionary allocation to prevent stockpiling and ensure customers can continue to access these products during a heightened demand for all saline products: 

In addition to the products above, the BD® Surgiphor™ Antimicrobial Irrigation System may help to reduce reliance on IV solutions used for irrigation purposes.2

Allocation Priorities

BD’s priority is to continue serving our current customer base at historical levels. Additional information on incremental product availability is being communicated directly to our customers, channel partners, and Group Purchasing Organizations (GPOs). Currently, we do not anticipate supply challenges for historical volume production, and the distribution channel is currently at healthy levels. 

We are closely monitoring all incoming orders to meet our supply commitments. Order allocation will be prioritized as follows: 

  • Current customers based on recent historical demand per respective product line
  • Ad hoc order increases above historical customer demand

  • Other Ad hoc orders

 

BD SmartSite™ Empty Bags are historically a low-usage item. Currently, we have limited supply, but we are working with our manufacturing team to expedite deliveries of additional product. Product sizes currently include 100 and 250mL configurations. Order allocations will be limited to 1,000 per purchase order and allocations will be serviced on a first-come first-served basis.

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Contact Information

General Product Questions and Availability

Local BD Sales AssociateBD Customer Care at
1-844-823-5433

BD IV Fluid Medical Inquiries

Medical.Information@bd.com
1-800-555-7422 x5

BD Syringe and Prefilled Flush Medical Inquiries

Medical.Information@bd.com
1-800-555-7422 x5

BD Alaris™ Infusion System Clinical Practice Questions

GMB-AlarisMedSafetyProgram@BD.com

BD Surgiphor™ Antimicrobial Irrigation System Inquiries

SurgeryMedicalAffairs@bd.com

References
  1. BD IV Fluids are manufactured by Fresenius Kabi, LLC.  These sites were not impacted by Hurricane Helene.
  2. For Irrigation only. Please consult the product insert for complete indications, contraindications, warnings, precautions, safety information, and instructions for use.
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