E-mail to EMEA_productComplaints@bd.com
Please include the following information in your email.
Reporter Information
- Reporter’s Name (First and Last Name):
- Reporter’s Email Contact:
- Reporter’s Telephone Contact:
- Facility Name (Where the incident occurred):
- Facility Address (Street, City, Province, Postal Code):
Product Details
- Product Name:
- Material/Catalog Number:
- Lot number(s):
Event Description
- Date of Incident (MM/DD/YYYY):
- Date BD notified, if applicable (MM/DD/YYYY):
- Name of BD associate informed, if applicable (First and Last Name):
- Description of Event (Give specific and objective details of event):
- Sample availability (Yes/No including pick up detail information):
- Was there any alleged Injury or Harm to User or Patient? (Give detailed information):
Additional key information
- Death involved yes/no, serious injury, eroneous results, exposure to blood/bodily fluid, safety issue, other type of actions taken...
Please also tell us if you need a Closure Letter.
